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Internet service, disrupted due to Cyclone Kyarr, has been restored

KARACHI: The first victim of Cyclone Kyarr was the submarine cable in Arabian Sea that disrupted the internet services all over the region. However, the fault had now been rectified and services restored.

PTA confirmed the restoration of internet services, adding that the SEAMEWE 4 was restored at 1:35am while IMEWE was restored at 4:13am.

The underwater cable developed two faults , one at Fujairah (UAE) and the other near Pakistan. PTCL has confirmed that internet services throughout Pakistan had been affected. When customers contacted their net providers they expressed their inability to do anything and blamed  the submarine cable fault at upstream provider for slow speed and service degradation.

PTCL held: “We regret to inform you that due to international submarine cable fault, internet services are impacted across Pakistan. Our technical teams are working on fully restoring internet services. We apologize for any inconvenience caused and thank you for your patience.”

PTCL took to the Twitter to hold: “This is to update that submarine cable AAE1 was never down during the recent outage as misreported in certain quarters. Please always refer to PTCL’s official media team to obtain factual information.”

It is pertinent to mention here that internet outage also occurred in the month of June, 2019 when due to multiple cable cuts services were disrupted.  

A relevant piece published earlier:

Submarine cable fault has been fixed, internet service restored in Pakistan

ISLAMABAD: Fault in international submarine cable system (providing internet bandwidth to Pakistan, IMEWE near Jeddah) has been fixed by the international consortium after 38 hours and the service has been restored. 

Disruptions due to the submarine cable fault had slowed-down computer service all over Pakistan.

Snail-paced internet service had forced the concerned authorities cancel a number of domestic and international flights at Benazir Bhutto Airport (PA-201 – Islamabad-Karachi; PK-368 – Karachi-Islamabad, PA-210 Islamabad-Dubai; PK-701 – Islamabad-Manchester, NL-705, Islamabad-Madina, NL-706, Madina-Islamabad; PA-211, Dubai-Islamabad and PK-742: Jeddah-Islamabad).

It is pertinent to mention here that due to an underwater cable fault people suffered in different ways. One of the complaints NewsPakistan.tv had received was that many ATM machines had stopped working.

Internet speed slows down across Pakistan as submarine cable goes offline

LAHORE: Internet speed in most of the cities was slowed down due to some fault in the submarine cable under the sea near Saudi Arabia.

The technical team of International Submarine Cable Consortium was working on the restoration of the connectivity.

PTCL GM Imran Janjua claimed that internet services have been restored by using alternative routes.

News Pakistan

M M Alam

M. M. Alam is a Pakistan-based working journalist since 1981. Karachi University faculty gold medalist Alam began his career four decades ago by writing for Dawn, Pakistan’s highest circulating English daily. He has worked for region’s leading publications, global aviation periodicals including Rotors (of USA) and vetted New York Times as permanent employee of daily Express Tribune. Alam regularly covers international aviation and defense-related events including Salon Du Bourget (France), Farnborough (United Kingdom), Dubai (UAE). Alam has reported thousands of events and interviewed hundreds of people in Pakistan, UAE, EU, UK and USA. Being Francophone Alam also coordinates with a number of French publications.