ISLAMABAD: Users of Samsung Galaxy Note 7 smartphone in Pakistan can now either ask for a refund or get it exchanged, The world’s top smartphone maker said in a statement here on Monday.
“Samsung did not launch Galaxy Note 7 in Pakistan but all customers who pre-booked the phone are requested to contact the relevant retailers to get a refund,” a statement on the manufacturer’s official website said. “We request everyone with a Galaxy Note7 to back up their data and switch off the device.”
The gadget manufacturer has offered two options for the Pakistani users to get rid of the smartphone. “Replace your Galaxy Note7 with a Galaxy S7 edge and get a refund of PKR 10,000/- or obtain refund*,” the statement revealed.
The South Korean electronics manufacturer had earlier said it would exchange all Note 7 phones in markets, a costly setback for a company that was counting on the 988,900 won ($892.73) model to bolster sales momentum as rivals such as Apple Inc launch new devices. Aviation authorities and airlines across the world had also issued bans or guidelines prohibiting passengers from turning on or charging the phone inside airplanes in response.
